Jan

6

Are you getting ‘USB unrecognized device’ when plugging your iPhone into your PC?

Are you completely fed-up with your iPhone?

We were having the same trouble and after days spent searching the internet we have eventually found a solution … read on

iPhone 3G

About 2 weeks after we got our iPhone it stopped charging from the mains. It would just sit there with the battery message flashing. Thinking it might sort itself out after some time we left it on all night only to find that nothing had happened.

I plugged it into the PC and it began charging - yippeee some progress! But then disaster! An icon popped up in the system tray .. ‘USB device unrecognized’. That’s when I noticed iTunes hadn’t launched, and I couldn’t access it via Explorer either - it was in fact almost dead!

I tried uninstalling iTunes - and re-installing - that didn’t work either

That’s right we did some research on the internet and people were suggesting completely removing iTunes and then re-installing - so we did that. Result? - same problem ‘USB device unrecognized’

By this time I wanted to put it in the trash and blame Steve Jobs for a bad device

And then we found the problem -> The iPhone USB cable was broken

We tested the iPhone in 3 PCs and one Mac - nothing - dead as a frickin Dodo. Always the same error. It had to be the phone, or the cable. On a hunch we went back to the Apple Store and asked them to try it .. they indeed got the same error message. So I asked them to try a different USB cable …. and ta da (fanfare goes here) it worked!!!.

iPhone USB unrecognized device problem - try a new USB cable!!

let us know how you get on